For manufacturers, especially CFOs and IT directors, the decision to entrust supply chain operations to an EDI (Electronic Data Interchange) provider is not taken lightly. You're measured by your ability to reduce costs, minimize risk, and keep everything running efficiently. Yet, for many, the experience with large, legacy platforms like SPS Commerce ends up being defined by frustration, hidden fees, and deep skepticism about change. We get it — because we've worked with dozens of teams just like yours, and we've made switching to a better EDI VAN service seamless, predictable, and worth it.
It shouldn't require days of research or late-night reading on Reddit to know whether your EDI provider is up to the job. But that's exactly what many SPS Commerce users end up doing. Look for honest reviews or open discussions, and it's rare to find much positive being said. Stories of endless onboarding delays, ticket loops with support, and bills that grow mysteriously month to month are common themes.
Manufacturers are shifting away from legacy EDI platforms for two simple reasons: dramatic cost savings and greater operational flexibility. But they are not just looking to save a few dollars — they want a partner who respects the complexities of manufacturing, supports integration, and keeps operations disruption-free.
We believe you should always know what you’re paying for. At BOLD VAN, we publish our pricing directly on our website. No opaque quote process. No surprise mailbox or document complexity fees. Our per-trading-partner pricing model allows you to scale your business without your EDI fees ballooning out of control. Businesses like Spanx realized an 83% cost reduction, while Endust cut expenses by 50% — real savings that are visible and repeatable when hidden charges are taken off the table.
For supply chain leaders, the thought of a disruptive migration is enough to delay making a better choice, even when they know the status quo is broken. Our customers don't have to face that risk. We routinely onboard manufacturers within a day, handling all trading partner outreach and taking care of legacy configuration for you. No need to even alert your suppliers or customers to the switch — we manage it discreetly and without downtime. This speed gives your team back time and ensures cash flow isn’t stranded due to order bottlenecks during migration — something that simply isn't possible with the long onboarding timelines common with SPS Commerce.
Every manufacturer we support makes it clear: when something goes wrong (and it occasionally does with any tech), responsiveness and expertise are critical. Our team is on call across US and EU time zones, 24/7 — and always staffed by EDI experts, not generic call center agents. When you pick up the phone or open a chat, you speak with someone who understands supply chain, EDI formats, migrations, and ERP integration.
Your EDI provider should make your life easier, not force you to fit an inflexible mold. We offer direct, real-time integration with platforms including NetSuite, Microsoft Dynamics, SAP, Infor, and more. This means your EDI workflows adapt to your established business logic and data flows, with no months-long wait for custom mapping or third-party coordination.
Modern supply chains demand compliance, fast retrieval of historical orders, and the ability to demonstrate operational integrity. Our portal gives you instant access to the past 90 days of EDI data, with secure archival for seven years. Audits, disputes, and partner reviews become straightforward — not multi-day fire drills.
We maintain a transparent head-to-head comparison to make it easy for CFOs and EDI teams to benchmark providers without jumping through sales hoops. You can view the full comparison at BOLD VAN vs. SPS Commerce, but here are the highlights that matter most:
Many manufacturers understandably hesitate rather than switch — but this comes at a cost that compounds over time:
This is perhaps the most important question CFOs and IT directors ask us. Here are the factors we see driving the timing right now:
Ultimately, the right EDI partner should save you money, minimize risk, enhance flexibility, and let you focus on product and growth, not troubleshooting or budget surprises. The manufacturers who have made the switch to BOLD VAN aren't just testimonials — their experiences are visible in their cost structures, happier trading partners, and supply chains that move at the pace of their business.
We encourage any manufacturer curious about cost savings or frustrated with the current EDI experience to do these three things today:
For deeper reading, see our step-by-step onboarding breakdown in The Manufacturer’s Guide to Trading Partner Onboarding in EDI.
Ultimately, your EDI provider should work for you — not the other way around. With BOLD VAN, it's finally possible to save more, do more, and worry less. It's the reason so many manufacturers are making the switch right now.
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