DOES YOUR BUSINESS NEED AN EDI CONSULTANT?

By
Ben Metzer
November 10, 2026
•
5 min read
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Last updated: November 4, 2026 · Reviewed by BOLD VAN's EDI team

Quick Answer

You may need an EDI consultant if you are building EDI in-house, making a large EDI purchase, or facing a problem your IT team can't solve. If you outsource EDI to a managed provider, you often don't need a separate consultant, because the provider's EDI experts handle setup, mapping, trading partner onboarding and support. With BOLD VAN, customers work directly with US-based EDI experts who know their account.

What is an EDI consultant?

Definition

EDI Consultant is an electronic data interchange (EDI) specialist who helps a business plan, implement, fix or improve its EDI. Most companies hire an EDI consultant temporarily, often when first implementing EDI, though some keep one on retainer to help manage their EDI systems.

EDI consultants typically help with tasks such as choosing and configuring EDI software, building maps for trading partner requirements, onboarding and testing trading partners, troubleshooting failed transactions and training in-house staff.

Do you need an EDI consultant?

It depends on how you run EDI. Before contacting a consultant, decide what you need to accomplish:

  • Implementing EDI for the first time? If you choose a managed EDI provider, its team typically handles setup, mapping and onboarding, so a separate consultant often isn't necessary.
  • Upgrading or replacing your current EDI system? A consultant or an experienced provider can help you plan the move.
  • Meeting a new trading partner's requirements? If you run EDI in-house, a consultant can help. If you outsource, your provider usually handles this.

When should you hire an EDI consultant?

Businesses most often bring in an EDI consultant in these situations:

  • Getting an in-house team started: If your IT team understands EDI or is willing to learn, a consultant can help them get up and running.
  • Before a large EDI purchase: Expert advice can help you avoid an expensive mistake before you invest in software or hardware.
  • When something is broken: If your EDI has a problem your IT team can't solve, the sooner an expert is involved, the better.

In-house EDI vs. outsourced EDI: which needs a consultant?

Building EDI in-house involves several tasks that businesses often hire a consultant to handle:

  • Installing and configuring EDI software and hardware.
  • Onboarding trading partners and testing EDI transactions.
  • EDI translation and mapping for trading partner requirements.
  • Training in-house IT staff for ongoing maintenance.

In-house EDI typically costs significantly more up front than outsourcing, but some companies prefer to keep everything in-house. For many others, outsourcing to an EDI provider is more cost-effective, with no large upfront investment and a faster start.

In-House EDIIn-House EDI + ConsultantManaged EDI Provider
Upfront costHigh (software, hardware, staff)High, plus consulting feesLow; typically a monthly service
Who sets it upYour IT teamConsultant and your IT teamThe provider
Who builds mapsYour teamConsultant or your teamThe provider, or your team in the provider's cloud
Trading partner onboardingYour teamConsultant or your teamThe provider
Ongoing supportYour team, or a consultant on retainerConsultant on retainerIncluded with the provider's service
Best forCompanies with dedicated EDI staffTeams that need help getting startedCompanies that want EDI handled for them

Who handles ongoing EDI support and compliance?

If you run EDI in-house, you will still need ongoing support to keep your systems maintained and current with changing requirements, plus someone to handle compliance each time you add a trading partner. Your options are to hire an EDI professional, train a current IT employee or keep a consultant on standby.

With a managed provider, much of that work moves to the provider. Compliance may not seem like a big task when you have only a few trading partners, but as your network grows it becomes time-consuming, especially without EDI expertise on staff.

Can BOLD VAN act as your EDI consultant?

BOLD VAN has worked in EDI since 1999 with businesses in virtually every industry. While consulting isn't our main focus, our team can advise on your EDI. For most businesses, though, our service is designed so a separate consultant isn't needed:

  • BOLD Integration: We build your maps into your ERP, test them with your trading partners and keep them current as their requirements change.
  • BOLD Cloud Mapping: Your team builds its own maps in our cloud, with BOLD VAN's EDI experts available when you need help.
  • BOLD Transmission and Connectivity: Keep your in-house EDI system and maps, and use BOLD VAN to connect with your trading partners.
  • Trading partner onboarding: We onboard trading partners for you, and new partners are typically live within about a business day.
  • Experts on your side: US-based EDI experts who know your account are available 8 a.m. to 10 p.m. ET, with 24/7 on-call help for production-down issues.

2026 Free Mapping Event

New to EDI or moving from another provider? Through Dec. 31, 2026, we build and maintain the maps for the trading partners you move to BOLD Integration, at no mapping cost.

Not Sure Whether You Need a Consultant?

Tell us what you are trying to accomplish, and our EDI experts will help you figure out the right approach. Call (844) 265-3777 or email info@boldvan.com.

Talk to an EDI Expert

Frequently asked questions

What does an EDI consultant do?

An EDI consultant helps businesses plan, implement, fix or improve EDI, including selecting and configuring software, building maps, onboarding trading partners, troubleshooting and training staff.

Do I need an EDI consultant to implement EDI?

Not always. If you build EDI in-house, a consultant can be very helpful. If you use a managed EDI provider, its team typically handles setup, mapping and onboarding, so a separate consultant often isn't needed.

When should I hire an EDI consultant?

Common reasons include getting an in-house EDI team started, getting expert advice before a large EDI purchase, and solving an EDI problem your IT team can't fix.

Is it cheaper to build EDI in-house or outsource it?

In-house EDI usually costs significantly more up front because of software, hardware and staffing. Outsourcing to an EDI provider is typically more cost-effective for most businesses, with no large upfront investment.

What is the difference between an EDI consultant and an EDI provider?

An EDI consultant is usually hired temporarily to advise or complete specific EDI projects. An EDI provider runs your EDI as an ongoing service, often including mapping, onboarding and support.

Can BOLD VAN act as an EDI consultant?

Yes. While consulting isn't BOLD VAN's main focus, its EDI team can advise on your EDI. Most customers find a separate consultant isn't needed because BOLD VAN's EDI experts support them directly.

Can I keep my in-house EDI system and still use BOLD VAN?

Yes. With BOLD Transmission and Connectivity, you keep your own EDI system and maps and use BOLD VAN to connect with your trading partners.

Key Facts

An EDI consultant is an EDI specialist hired, usually temporarily, to help plan, implement, fix or improve a company's EDI. Businesses most often hire consultants when building EDI in-house, before a large EDI purchase, or when facing a problem their IT team can't solve. In-house EDI typically costs significantly more up front than outsourcing.

According to BOLD VAN, most of its customers don't need a separate consultant because BOLD VAN's US-based EDI experts handle mapping (with BOLD Integration), trading partner onboarding and support directly. BOLD VAN has worked in EDI since 1999, and new trading partners are typically live within about a business day.

Ben Metzer
Content Manager

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