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Estimate what non-EDI errors and credits are costing you each year.
Use rough numbers. Directionally accurate is good enough.Think about: re-entering in ERP, calling the customer back, researching incorrect items/prices/ship-to/dates, coordinating with warehouse/finance
Emails, calls, re-sending POs
Orders you'd retain instead of losing to competitors
If ordering with you was easier than competitors
Which trading partners would give you the biggest benefit if they were on Web EDI?
List up to 10 where fixing non-EDI orders would have the highest impact.