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Estimate what non-EDI errors and credits are costing you each year.
Use rough numbers. Directionally accurate is good enough.Think about: re-entering in ERP, calling the customer back, researching incorrect items/prices/ship-to/dates, coordinating with warehouse/finance
Emails, calls, re-sending POs
Orders you'd retain instead of losing to competitors
If ordering with you was easier than competitors
Using the 80/20 rule, which trading partners would give you the biggest benefit if they were on Web EDI?
List up to 10 where fixing non-EDI orders would have the highest impact.